Welcome to Represent (“Represent,” “we,” “our,” or “us”). This Privacy Policy explains how we collect, use, store, and protect your information when you use the Represent mobile application and related services.
Represent is a community reporting and local information platform that allows users to:
- Report local issues and incidents
- View and interact with news and community posts
- View issues on a map
- Access local representative information
- Receive public alerts and notifications
- Access emergency and public helpline information
By using Represent, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
a. Account Information
When you create an account, we may collect:
- Name
- Phone number
- Email address
- Profile photo
- Username
b. Location Information
Represent uses location services to:
- Show nearby incidents and reports
- Display map-based community information
- Deliver area-specific alerts and notifications
- Show local representatives and helplines
You can disable location permissions anytime through your device settings.
c. User Content
We collect content you upload, including:
- Posts
- Comments
- Photos
- Videos
- Incident reports
- Messages submitted to the platform
d. Device Information
We may automatically collect:
- Device type
- Operating system
- IP address
- App version
- Crash reports
- Usage analytics
e. Notification Data
We may send:
- Emergency alerts
- Water cut alerts
- Electricity outage alerts
- Public safety notifications
- Community updates
Users can manage notification preferences in app settings.
2. How We Use Information
We use collected information to:
- Operate and improve Represent
- Display nearby issues and reports
- Moderate harmful or illegal content
- Send alerts and notifications
- Improve safety and user experience
- Prevent spam, fraud, and abuse
- Provide customer support
- Comply with legal obligations
3. Sharing of Information
We do not sell personal information.
We may share information:
- With service providers assisting app operations
- With law enforcement when legally required
- To protect public safety or prevent fraud
- During a merger, acquisition, or restructuring
Public posts and reports may be visible to other users.
4. User Generated Content
Represent allows users to upload and share content publicly.
Users are responsible for the content they post. We reserve the right to:
- Remove content
- Suspend accounts
- Restrict access
- Report unlawful activity to authorities
5. Data Retention
We retain user data only as long as necessary:
- To provide services
- To comply with legal obligations
- To resolve disputes
- To enforce agreements
Deleted accounts may still retain limited backup or legal records for a reasonable period.
6. Data Security
We implement reasonable security measures to protect your data. However, no internet service is completely secure.
7. Your Rights
Depending on your location, you may have rights to:
- Access your information
- Correct inaccurate data
- Delete your account
- Withdraw permissions
- Request data deletion
Requests can be sent to your support email.
8. Children’s Privacy
Represent is not intended for children under 13 years of age. We do not knowingly collect information from children.
9. Third-Party Services
Represent may use third-party services including:
- Google Maps
- Firebase
- Push notification providers
- Analytics providers
These services may collect data according to their own privacy policies.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Continued use of the app after updates means acceptance of the revised policy.
11. Contact Us
For questions regarding this Privacy Policy, contact:
Represent Support
Email: kulchacultrtechnologies@gmail.com